blog driver partner 2026 assessment criteria

STRIDES Premier Top Driver-Partner Award 2026

STRIDES Premier is proud to announce STRIDES Premier Top Driver-Partner Award 2026, marking our third year of recognising and celebrating the outstanding contributions of our driver-partners.  

This year, the award is open to all taxi and private hire driver-partners with no pre-registration required. Driver-partners who have joined before 1 Jan 2026 are automatically qualified for the award. The evaluation period will run between 1 January 2026 – 31 December 2026. 

What Makes a Top Driver-Partner? 

Our assessment process is designed to reward efforts and contributions across multiple dimensions: 

  1. Tenure 
    The longer you have been with STRIDES Premier, the higher your points allocation. Driver-partners with less than two years of service will still have allocated points.

  1. Prompt Payment 
    Consistent and timely rental payments matter. Fewer overdue days mean better scores. 

  1. Safety 
    Safety is important. Driver-Partners with zero own-damage and both-party accident cases will receive the highest points allocation.

  1. Customer Service 
    We value exceptional service. Only compliments and complaints submitted through the official STRIDES Premier Feedback Form or SMRT feedback channel (i.e., [email protected]) will be considered.

  1. Recognition 
    National awards (e.g., National Kindness Award – Transport Gold) will earn additional points.

  1. Peer Support 
    Active participation in company events and initiatives demonstrates commitment to forging a strong community. 

Assessment Criteria Max Point Allocation  Grade
A  B  C  D 
Tenure
Length of service to SP (Years)  10  ≥ 10  Between 5 – 10  Between 2 – 5   < 2 
Prompt Payment
Current (month-end) Rent Outstanding Days + Excess/Repair under IP (Days)  30  <2   2 – 3  4  ≥ 5 
Safety
No. of Own Damage (OD) and Both Party (BP) Accidents  30  0  1  2  ≥ 3 
Customer Service
No. of complaints  10  0  1  2  ≥ 3 

Special Note: 

  • ‘Recognition’ and ‘Peer Support’ evaluation categories are bonus categories that are also considered for additional points 

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STRIDES Premier Top Driver-Partner Award 2024 

Why It Matters

The STRIDES Premier Top Driver-Partner Award is more than a title – it is a testament to professionalism, dedication, and the spirit of service.  

Join STRIDES Premier today as a Driver-Partner and embark on a journey towards success. You could be the next winner of the STRIDES Premier Top Driver-Partner Award 2026!

*STRIDES Premier reserves the sole discretion to make any price adjustment without prior notice. While we strive to keep our pricing and content as accurate and up-to-date as possible, adjustments may still occur.